Office of Consumer Affairs and how Consumers can save money

Gauteng Office of Consumer Affairs: Consumer rights enable you to transact confidently” The services of Gauteng Office of Consumer Affairs were explained. Consumer rights were briefly explained in the context of money smart week. Consumers were encouraged to demand their consumer rights, focussing on the right to fair value, good quality and safety. Consumers have a right to safe products, especially during the COVID-19 pandemic. Consumers were informed that they can choose to have a defective product repaired or replaced or receive a refund. The consumer complaints process is explained, and consumers encouraged to report any consumer complaints to consumer@gauteng.gov.za